Freshworks Inc – Sep 14, 2023

Digital transformation has changed the dynamic for customer service and employee management across countless industries, reshaping them from mere support desks and admin functions into a crucial brand touchpoint and means for retaining top talent. This evolution has necessitated businesses,...

Braze Inc – Aug 31, 2023

Over the last decade, we have welcomed more and more digital services and products into our lives and integrated them into nearly every activity we take part in. Consequently, personalized customer experiences where businesses engage with consumers seamlessly across various...